Property Manager Scorecard
Grade your current property manager, or compare two or three you are interviewing, across eight weighted categories with objective questions.
This is a self-assessment tool for owners. It is not a rating, review or endorsement of any company. It runs entirely in your browser: nothing you enter is sent, saved or shared, and reloading the page clears it. Use nicknames if you prefer.
Have a question about your situation, want tips, or need a referral? Email the CLRC team at [email protected]. We share general information, not legal advice, and we’re not a law firm.
What does the scorecard measure?
Eight categories, weighted by how directly they affect your money and your legal exposure. Each has three to five questions with objective anchors, such as whether you get a monthly owner statement by a fixed date.
| Category | Weight |
|---|---|
| Communication & responsiveness | 15% |
| Financial reporting & trust accounting | 15% |
| Leasing & vacancy | 12% |
| Tenant screening & fair housing | 12% |
| Maintenance & cost control | 12% |
| Legal compliance & notices | 12% |
| Fees & transparency | 12% |
| Licensing & insurance | 10% |
The weights are our editorial judgment, not a legal standard. The legal points behind several questions are explained, with sources, in how to hire a property manager in California.
Frequently asked questions
Is this a rating of any property management company?
No. It is a self-assessment you fill out from your own experience or a candidate’s answers. The result is not a review, ranking or endorsement and is not published anywhere.
Is my information saved or sent anywhere?
No. The scorecard runs entirely in your browser. Nothing you type or select is sent to us or stored; closing or reloading the page clears it.
How is the grade calculated?
Yes/no questions score 1 or 0. 1–5 questions score 0 to 1 in quarter steps. “Not sure” scores 0 and is turned into a question to ask. Each category’s average is weighted by the percentages shown, and the total maps to A (90+), B (80–89), C (70–79), D (60–69) or F (below 60).
Can I compare managers I am interviewing?
Yes. Choose two or three managers at the start. Each question then has an answer for each one, and the result shows their category scores side by side.
Sources
- Bus. & Prof. Code § 10131(b) and § 10131.01 (license and exemptions)
- Bus. & Prof. Code § 10145 and 10 CCR § 2831.2 (trust funds and monthly reconciliation)
- DRE Public License Information
- Civ. Code § 1950.5 (deposit return in 21 days), § 1954 (entry notice), § 1962 (manager disclosures)
- Gov. Code § 12955 and the Civil Rights Department housing page
The scorecard is an educational checklist. It cannot see your agreement, your manager’s records or your local rules. Check your local rent rules and get qualified advice before acting on a result. Read the disclaimer.